Catacloud AS (‘Catacloud’) strives to conduct business in a responsible manner, based on the duty to respect human rights, labour rights, protect health, safety and the environment, prevent corruption and apply decent business practices. We endeavour to contribute to a more sustainable world, both for our planet and for its inhabitants. We strive to implement sustainability in all our operations and in our day-to-day business. To achieve this, we need to cooperate with our suppliers, intermediaries and business partners.
This Code of Conduct (the ‘CoC’) sets out the principles for responsible business conduct expected in all operations in which Catacloud are involved, and applies to all suppliers, business partners, intermediaries and other partners directly linked to Catacloud ‘s business (commonly referred to as ‘External Partners’). We expect our External Partners in turn to make their partners aware of this CoC.
This CoC is based on the Universal Declaration of Human Rights, ILO’s core conventions on fundamental principles and rights at work, the UN Sustainable Development Goals, the United Nations Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. The requirements implemented in this CoC establish minimum standards. Where conventions, national laws and regulations relate to the same subject, the highest standard shall always prevail.
All External Partners undertake to conduct their business operations in an ethical manner by maintaining a culture of integrity, honesty, transparency and compliance.
In addition to adherence to this CoC, all External Partners shall comply with applicable local, national and international laws, rules, regulations and requirements in the provision of goods and/or services manufactured for or provided to Catacloud.
Catacloud undertakes to protect and respect fundamental Human Rights and Labour Rights of anyone affected by our operations. Catacloud expects its External Partners to be equally committed to respecting internationally recognised Human Rights and Labour Rights.
External Partners shall ensure that all services, goods and other deliverables to Catacloud are produced under conditions that are compatible with the requirements in the section “Social Responsibility”. This includes ensuring compliance with this CoC in the External Partner’s supply chain.
For the purpose of this CoC, ‘Human Rights and Labour Rights’ are defined as the internationally recognised human rights and labour rights as expressed in international treaties, including but not limited to, the Universal Declaration of Human Rights, the International Covenant on Economic, Social and Cultural Rights of 1966, the International Covenant on Civil and Political Rights of 1966, ILO Conventions Nos. 29 and 105, ILO Conventions Nos. 87 and 98, the UN Convention on the Rights of the Child Nos. 32, ILO Conventions Nos. 138 and 182, ILO Conventions Nos. 100 and 111, and the UN Convention on Discrimination against Women.
External Partners shall ensure that all employees and workers have the right to associate or not associate with any group as permitted by and in accordance with all applicable local and national laws and freedom of association and collective bargaining. External Partners shall not interfere with or discriminate against workers choosing to take part in such free associations and collective bargaining. Where the right to freedom of association and collective bargaining is restricted under national law, suppliers will facilitate, not hinder, alternative means of independent and free association and bargaining.
External Partners shall ensure that no underage labour has been used in the production or distribution of goods and services to Catacloud. A child is any person under the minimum employment age according to the laws of the country from which the product (or parts of) or services are sourced, or in the absence of law, under the minimum age for completed mandatory education.
External Partners will not use or tolerate in their supply chain any form of slavery, servitude, indentured, bonded, involuntary, military or compulsory labour, or any form of human trafficking.
All work must be conducted voluntarily and without threat of any penalty or sanctions.
No government-issued identification, passports or work permits held by an employee shall be retained by the External Partner as a condition of employment.
Workers’ rights to leave their workplace after their shift or to terminate their employment after reasonable notice and receive owed salary must be recognised by the supplier. This also applies to local and migrant employees.
External Partners shall ensure that all their employees and the workers in their supply chains receive a contract of employment that shall be written in a language they understand.
Obligations to employees under international conventions and national social security laws, and regulations arising from the regular employment relationship, shall not be circumvented through the use of short-term contracting (such as contract labour, casual labour or day labour), sub-suppliers or other labour relationships.
External Partners shall ensure that working hours per week shall not exceed national legal standards. Workers shall always receive overtime pay, with the minimum to be in accordance with national legal standards.
Wages and benefits, including mandatory insurances, of the External Partner’s employees and/or workers must meet legal minimums and industry standards without unauthorised deductions.
External Partners must provide safe and clean conditions for workers at work sites and residential facilities. Clear procedures must be in place to ensure compliance with regulated occupational health, safety and well-being standards.
Catacloud expects all External Partners to treat everyone with courtesy and respect, regardless of race, gender, national or social origin, disability, sexual orientation, religious belief etc. An inclusive and diverse work environment is encouraged with equal opportunities for all workers.
All employees must be treated fairly and not be discriminated against, regardless of their form of employment.
External Partners must not discriminate against an employee based on age, gender, sexual orientation, race, ethnicity, disability, religion, political affiliation, union membership, national origin, marital or pregnancy status, or any other relevant grounds during recruitment or in relation to other employment practices.
External Partners must commit to a workforce free of any harassment or threat of harassment. Any forms or threats of physical, mental, sexual or verbal harassment must be prohibited and not tolerated.
External Partners shall implement effective measures to ensure that their performance under their contractual relationship with Catacloud respects Human Rights and Labour Rights consistent with the United Nations Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. To this end, External Partners shall take all reasonable steps to avoid, or otherwise appropriately address or remedy, including through the establishment of appropriate grievance mechanisms, adverse impacts on Human Rights and Labour Rights which they or any of their affiliates, or any officer, director, agent, representative or employee of an External Partner or such affiliates may cause or contribute to.
External Partners shall identify the risk of Human Rights and Labour Rights violations in their supply chain and shall, using a risk-based approach, actively seek to safeguard Human Rights and Labour Rights in the supply chain. External Partners shall use best efforts to ensure that agreements with suppliers include the same requirements and obligations as this CoC.
External Partners shall promptly, and in writing, reply to any questions from Catacloud related to compliance with the obligations set out in this section.
External Partners agree to notify Catacloud promptly in writing upon discovery of any failure to comply with this section. In such an event, an External Partner shall promptly take adequate mitigating measures to minimise any adverse effect on Catacloud and any potential breaches of Human Rights and Labour Rights incurred.
External Partners are committed to operating in an environmentally responsible and efficient manner and complying with national and international laws and resolutions for the protection of the environment. External Partners are committed to minimising pollution, promoting the efficient and sustainable use of resources, including energy and water, and minimising greenhouse gas emissions in production and transport.
External Partners shall have an established environmental management system, which as a minimum consists of the following elements:
– A system for the company’s environmental objective and environmental policy
– A strategy for competence in the environmental field
– Procedures for performing the contract in an environmentally sound manner
External Partners may present the company’s quality or environmental management system according to ISO 14000, EMAS, or other equivalent third-party verified systems.
Norwegian suppliers (manufacturer or importer) using packaging must present a membership certificate from Grønt Punkt Norge or another recycling company approved by the Norwegian Environment Agency (in accordance with the Waste Regulations Chapter 7).
External Partners shall comply with all laws concerning bribery, corruption, fraud and any other prohibited business practices.
No agent, affiliate, employee or other person acting on behalf of a External Partner shall, directly or indirectly, make or accept any contribution, bribe, rebate, payoff, influence payment, kickback or other payment to or from any person, private or public, regardless of form, whether in the form of money, property or services (i) to obtain or provide favourable treatment in securing business, (ii) to pay or receive payment for favourable treatment for business secured, (iii) to obtain or provide special concessions or for special concessions already obtained or provided, or (iv) for any other illegal or improper purpose.
External Partners shall have implemented systems for internal control and shall organise its operations in such a manner as to prevent and discover economic misconduct, including corruption, theft, embezzlement, fraud, breach of financial trust, favouritism and nepotism.
External Partners shall not, directly or indirectly, receive or offer gifts, including to Catacloud employees or persons representing Catacloud or anyone closely related to these, unless the gift is of insignificant value. Money shall under no circumstances be accepted or offered as a gift. Hospitality, such as social events, meals or entertainments may be accepted or offered if there is a legitimate business purpose involved, and the cost is kept within reasonable limits. Travel expenses for an individual representing an External Partner shall be paid by the External Partner. Hospitality, expenses or gifts shall not be offered or received in situations of contract bidding, negotiations or award.
A conflict of interest occurs when an individual’s personal relationships or interests could influence, or could be perceived to influence, the individual’s decision-making when acting for the supplier.
External Partners shall ensure that neither the company nor its directors or employees have any external positions or engagements that could represent a conflict of interest in relation to the External Partner’s work for Catacloud.
External Partners shall adhere to national and international foreign trade control laws pertaining to business transactions with countries, companies and persons (sanctions), and the transfer of goods and services, software or technology between countries (export controls). External Partners shall require the same conduct among their sub-suppliers.
External Partners shall not import, export, re-export or transfer, directly or indirectly, any goods, services, software or technology contrary to the export control restrictions that have been or may be imposed by any country or organisation, including Norway, the United Nations and the European Union, nor undertake or fail to perform any act which would cause a breach of such controls or restrictions and will ensure that appropriate measures for labelling and handling such goods, services and technology are established and maintained.
External Partners are invited to report any area of concern to Catacloud. If External Partners identify severe adverse impacts that they either cause, contribute to or are linked to, suppliers must immediately inform Catacloud and propose a plan to remedy the impact.
This CoC applies to all Catacloud’s External Partners.
External Partners must be able to demonstrate compliance with this CoC. This includes documented evidence and the right of Catacloud or a third party designated by Catacloud to conduct audits. Audits may include facility inspections, reviews of a supplier’s records and business practices, and employee interviews.
In the event of breaches of this Code of Conduct, Catacloud may suspend or terminate the agreement with the External Partner.
Any questions that External Partners may have regarding this CoC shall be addressed to Catacloud’s managing director.
The CoC shall be communicated internally to Catacloud personnel and externally to all External Partners.
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